Pet Emergency Education, LLC expects that their instructors, staff and volunteers will conduct themselves in a professional manner at all times.
Instructors agree to adhere to the following policies at all times while affiliated with Pet Emergency Education and while teaching our CPR, first aid and emergency classes:
- Customer service is a priority at all times. Please always be courteous and professional in your attitude when representing Pet Emergency Education.
- Instructors must agree to only teach Pet Emergency Education CPR and First Aid classes through Pet Emergency Education, LLC and may not teach any equivalent classes independently or for any competitor while in agreement with Pet Emergency Education, LLC. Instructors agree that they will not teach any pet CPR or first aid certification classes within 60 days of termination of this contract and once affiliation with Pet Emergency Education has been terminated instructor will no longer be considered an instructor with us and must immediately cease using any Pet Emergency Education mark, name, logos and materials such as PowerPoint presentations and manuals or be subject to legal action.
- Although Pet Emergency Education makes a concerted effort to match instructors with potential classes, instructors are required to make an effort to identify places to hold pet CPR classes such as veterinary clinics, libraries, dog training centers, clubs/groups, recreation centers, etc. in their local community. Pet Emergency Education will provide quality resources including fax and email marketing blasts to the instructors’ area to promote them. Fliers and other promotional materials are also provided to instructors in order to assist them in securing a class as soon as a location is identified and a date and time is agreed upon between the instructor and the host facility. The instructor is to direct the facility to fill out the Information Form on the Host a Class Page on the Pet Emergency Education website. The Pet Emergency Education office will then manage all of the aspects of the class including setting up registration pages on our website, collecting registrations, publicizing classes on our website, providing books, customized cards, certificates and materials to all class participants, maintain continual communication with class participants and the host facility, obtain class accreditations and approvals by regulatory organizations who recognize said classes, manage refunds if needed, assist in marketing the class through e-newsletters, fax and e-mail blasts, social media, etc. in order to help the class be successful. Instructors are also expected to help promote their own classes as well to ensure optimal success. This is done through their social media pages, contacts within the animal community and passing out flyers as well as promoting throughout their local community.
- When Pet Emergency Education personnel contacts an instructor about company business, such as setting up a class or questions about an existing class, it is expected that the instructor will respond as quickly as possible, but always within no more than 48 hours of initial contact.
- If at any time a host facility contacts the office to book a class, the company management will match the host up with an instructor in the host facility’s area. Pet Emergency Education is happy to take a supporting role in assisting our instructors in finding locations for classes and will actively seek out classes for our instructors, however the primary role of seeking out classes is the responsibility of the instructor. Instructors should have the greatest degree of success finding host locations as they are physically in the location where their classes will be booked. Whenever an instructor is contacted by our office or a host facility for any reason (most importantly to schedule classes) the instructor is expected to respond within 24-48 hours. Instructors are expected to travel at least 60 miles or 2 hours (whichever is greater) in any direction from their home base to teach a class
- Instructors are encouraged to teach as many classes as they want, however at a minimum, each instructor is asked to teach at least one qualifying class every 60 days.
- Pet Emergency Education, LLC provides promotional flyers and materials to instructors through CourseSites (our resource site) to help the instructor promote themselves and obtain classes. We are a national company with active instructors in most states. With the large volume of instructors and classes we manage every month we can in no way guarantee classes for an instructor but will provide support and guidance to all of our instructors to help find classes.
- All registrations must be directed to our office. If a class participant is a “walk in” at a class an exception can be made to allow the instructor to collect the registration by either having the participant register on our website from their smartphone/laptop/tablet or payment may be in the form of a personal check that must be mailed to our office by the instructor on the next business day. Payment must be made before the class starts or the participant may not attend the class. Also late registrations require a $5 late fee be charged to the participant. All walk in registrations must write their name, mailing address and email address clearly on the bottom of the roster. All participants are told to bring proof of payment and show the instructor that they paid. If someone does not have proof and insist that they paid and want to attend the class the instructor must first call us at 720-361-9993; if we are unreachable then the instructor may allow the participant to sit in on the class and make a notation on the roster and we will follow up with the person on the next business day.
- Instructors are fully responsible for their own actions as a Pet CPR Instructors assume all liability when they teach a one of our classes. Injuries or incidents involving the instructor, class participants, and/or facility personal that occur while representing Pet Emergency Education as an instructor are the responsibility of the instructor. Pet Emergency Education, LLC, its staff, owners and volunteers are held harmless of any liability.
- Instructors are NEVER allowed to promote their own personal beliefs, agendas and/or opinions during any Pet Emergency Education, LLC class. This is a factual training program that teaches documented scientifically proven information to our class participants. At no time will we tolerate instructors that discuss controversial subject matter in a class including but not limited to:
- Controversial information and organizations such as animal rights organizations, training equipment and training methods, personal opinions on animal breeds, breed laws and regulations.
- Instructors are encouraged to obtain their own liability insurance coverage, however it is at the discretion of the instructor to purchase said insurance.
- Each instructor must purchase an instructor’s kit from Pet Emergency Education. Instructor’s kits are custom made and personalized with the instructor’s information therefore they are non- refundable. Due to the customization, some items in the kit may take on average of 4 weeks to be received. Items in the kits are drop shipped from the manufacturers and may be received in multiple Kits can be purchased anytime throughout the training process but must be purchased by the end of training.
- Instructors will be compensated $20 per paid participant in each of their classes (for example, if you have a class of 20 paid participants, you will be paid $400). Payment will be mailed out to each instructor the first week of each month for the previous month’s classes. Payments are ONLY sent if our office has received all of the required documentation including rosters, walk-in registration forms, all payments from host locations and participants,
- Instructors are compensated for paid attendees only. They will not be paid for participants that do not show up to their classes or for any complementary registrations that are given to host facilities as an incentive to host a class.
- Instructors are not employees and must never imply that they are. Instructors are independent contractors that are compensated a percentage of the registration fees in exchange for teaching.
- As an independent contractor, you will be responsible for your own Pet Emergency Education, LLC will issue a 1099 for each instructor at the end of the year; that will be mailed to you for your use for tax purposes. Any questions about tax filing for 1099 should be directed to your accountant and/or tax adviser. Pet Emergency Education does not provide tax advice to any instructor/independent contractor. For more information, go to www.irs.gov.
- Other benefits to being an instructor with our company include further professional development, Webinars, promotional materials, which are provided to the instructor free of charge throughout the time they are affiliated with us.
- Once an individual joins Pet Emergency Education as an instructor they will be enrolled in the free online Instructor’s Orientation program through CourseSites. The orientation will introduce the instructor to our class material, and provide the instructor with the guidance needed to function as a Pet CPR instructor. This orientation must be completed within 30 days of enrollment. The new instructor must complete all of the sections, provide all required signed paperwork and purchase their instructor’s kit before they will be eligible to teach any classes. The orientation program takes on average 7-10 hours to complete, however the program does not need to be completed all at once. The instructor can login and out of the site as much as they need to in order to complete it within the 30-day period.
- Instructors are required to complete the FEMA Animals in Disasters Certification Program. This is a free course that can be accessed through the instructor’s site on CourseSites. Also, any further professional development ie. Webinars, etc. will be provided to the instructor free of charge throughout the time they are working with us.
- In addition to successfully completing the Orientation Program, instructors must also complete the following:
- Provide a current resume outlining animal work experience
- Signed W9 for tax purposes
- Sign this Policy Understanding and Independent Contractor agreement
- Completed FEMA certification
- Instructors are asked to provide us with a 3-4 sentence minimum biography (written in third person) and a clear photograph to be displayed on our website for promotional
- CPR cards and certificates for each class will be mailed to the instructor during the week prior to any public classes. Private class materials will be sent prior to the class only if the location has paid in full. If they have not paid in advance then the cards and materials will be sent directly to the host location after the class is held. Class rosters will be mailed with the CPR cards or emailed 24 hours prior to the class and must be printed and brought to the class. Often an updated roster with the inclusion of late registrants will be e-mailed to the instructor the day prior to a class, so we ask that instructors check their e-mail and print and use the most current roster. Class participants must sign in on the roster and the instructor is responsible for returning the signed roster to us at the home office as quickly as possible, always within no more than 48 hours after each class. It is preferred that rosters are scanned (free smartphone apps available for and emailed to us, however we will accept it via standard mail (if communicated to us) if necessary. In the event that a roster is being sent via standard mail, we will need to know the names of any walk-ins or anyone who did not attend.
- If an instructor moves they are required to notify Pet Emergency Education immediately, providing the new mailing address to us via email. Any instructor that does not update their mailing address (causing materials and supplies to be sent to an incorrect or old address) will be responsible for the shipping costs and/or any loss or damage to supplies that have incurred.
- Instructors are expected to arrive at least 20 minutes prior to the start of any class in order to allow sufficient time to set up and sign class participants It is imperative that classes start as close to the scheduled start time as possible.
- Instructors will teach using the Pet Emergency Education PowerPoint and lesson plans provided through the Instructor Resource site (which they will be enrolled in after completion of orientation). Instructors are encouraged to add their own “spin” on their classes but are not allowed to change any portion of the powerpoint. Pertinent personal stories and experiences are encouraged as they lend credibility to the instructor. *IMPORTANT* The powerpoint must be followed without deviation and instructors may not change the PP nor delete any slides. Instructors may add slides to the presentation about information not included in the slides that is relevant to their area ie. rattlesnake bites, etc. as long as they receive prior approval.
- Instructors that are credentialed veterinary technicians or licensed veterinarians are eligible to teach classes to other veterinary professionals and may be approved to have their classes qualify to award RACE CE Only veterinarians or vet tech instructors that are either a VTS or Diplomat OR the instructor has submitted three letters of recommendation on the AAVSB template form located in course sites and have received approval from AABSB will be able to have their classes qualified to award RACE CE. Instructors are not to contact AAVSB directly. Submission of letters of recommendation and any other communications with AAVSB must done by our office only. Vet and Vet Tech instructors are strongly encouraged to obtain state VMA approval of their classes in order to offer state approved CE (which can be done in lieu of RACE approval). Vet and Vet Tech instructors are approved to teach our PetCPR+ Advanced Class. This class is more advanced than our PetCPR+ class and teaches the participants additional topics such as triage, shock, crash cart procedures, etc. Only credentialed techs and vets are allowed to teach the advanced class.. Please see our continuing education policies at http://petcpr.petemergencyeducation.com/petcpr/policiesterms-and-conditions
- Classes are three hours Instructors agree to make sure that they time themselves so that their program lasts for the 3-hour time-frame. Classes may not end more than 15 minutes early or 15 minutes late (large classes may run longer than 3 hours and that is acceptable). Instructors should practice their program several times before their first class to make sure they are going to be able teach the class in the appropriate time frame. Pet Emergency Education, LLC can provide suggestions and topics to instructors that need help adding more time or reducing time to their program. Simply contact us at email@example.com
- CPR cards/certificates must be handed out at the end of the class. At no time should a participant receive a certification card prior to the end of If a participant does not show up for the class then their card must be shredded or destroyed. These processes maintain the validity of our certification program. If a participant’s name is misspelled or incorrect on a card, the corrected information, along with a mailing address, must be provided to the office with the roster so that a new card can be issued and mailed to the participant. If the name is misspelled due to the error of the participant or person that registered the participant the participant may be charged a $5 reprint fee by our office in order to receive a corrected card.
- Retail items such as printed books, first aids kits, etc., purchased by the participants must be distributed at the beginning of the class and participants must initial on the roster next to the retail items received.
- Instructors will not be paid until they have returned all of their rosters, any walk-in information and all payments from participants, hosts, etc. and such items have been received by Pet Emergency Education, LLC. If a participant receives a refund due to the poor performance of an instructor in their class, the instructor will not be paid for that individual.
- Live animals are NEVER to be used in any Pet Emergency Education, LLC class unless prior approval is awarded from our office. Using live animals is a liability to the instructor as well as the company and is only approved on a case by case basis. Instructor is aware that additional live animal liability insurance may need to be purchased for any class using live animals, and is the responsibility of the Only animals owned by the instructor or an agent/representative of the instructor will be permitted in the class and a liability waiver must be signed by the owner/guardian of said animal holding Pet Emergency Education, LLC, its owners and representatives harmless of any incidents, damage, injury etc. caused by the used of said live animal in any of our classes. Instructors will also be responsible for signing a hold harmless agreement assuming all responsibility of any injuries and/or incidents incurred by the animal, its owner, facility staff/clients and/or class participants and holding Pet Emergency Education, LLC harmless of such occurrences. Service animals are always allowed.
- Class surveys will be e-mailed to class participants after most classes are held in order to provide the company with feedback on instructor performance, content, We use these surveys to regularly evaluate our course material, make improvements, and assess our instructors. Instructors that consistently receive poor scores on their class surveys will no longer be allowed to teach Pet Emergency Education Classes and this agreement will become null and void.
- Instructors are required to complete the FEMA Animals in Disasters Certification Program. This is a free course that can be access through the orientation program.
- Other benefits to being an instructor with our company includes further professional development, Webinars, etc and are provided to the instructor free of charge throughout the time they are affiliated with us.
- Instructors are asked to provide us with a 3-4 sentence minimum biography (written in third person) and a clear photograph to be displayed on our website for promotional reasons.
- Instructors working under the educator’s contract are to teach exclusively to their students and/or staff at their school or organization. Instructor will waive any compensation in exchange for teaching their students at a discounted rate. Click here for more information about our educator’s program.
- In addition to the successfully completing the Orientation Program, instructors must also complete the following:
- Complete our electronic application which is accessed from our website
- Provide a current resume outlining animal work experience
- Signed W9 for tax purposes
- Signed Policy Understanding and Independent Contractor agreement
- Completed FEMA certification