Pet Emergency Education is committed to safeguarding the privacy of children who visit our website. In compliance with the Children’s Online Privacy Protection Rule (“COPPA”), this policy outlines our practices concerning the collection, use, and disclosure of personal information from children under the age of 13.

Collection of Information

Pet Emergency Education does not knowingly collect personal information from children under 13 without prior parental consent. If we learn that we have inadvertently gathered personal data from a child under 13 without consent, we will take appropriate steps to delete this information.

Types of Information Collected

  • Non-personal Information: We may collect non-personal information about users’ visits, such as pages viewed and links clicked. This information is used to understand website usage patterns and improve our services.
  • Personal Information: With parental consent, we may collect personal information from children under 13, such as names, email addresses, and messages through our contact forms for the purpose of responding to inquiries or providing services and providing the certificate of completion for any course that is completed through the company website. Certificates are delivered via email and have the user/child’s name on it.

Parental Consent

  • Before collecting any personal information from a child under the age of 13, Pet Emergency Academy will obtain verifiable parental consent. Parents have the right to review their child’s personal information, request deletion, and refuse further collection or use of their child’s information by emailing the company at support@petemergencyacademy.com and putting in the title of the email “Parental Request”.

Use of Information

  • Pet Emergency Education uses personal information collected from children under 13 for the following purposes:
    • To respond to the child’s specific request, such as answering an inquiry.
    • To provide information about our services related to pet emergency training and care.
    • To provide the child with their customized certificate of accomplishment for any course or training the child completed. We do not share, sell, rent, or transfer children’s personal information other than as described in this policy.

Disclosure to Third Parties

  • Pet Emergency Education will not disclose any personal information from children under 13 to third parties unless required by law or necessary for the protection of the child or others. Any third parties who have access to personal information are required to protect the confidentiality and security of the information.

Access and Control of Personal Information

  • Parents have the right to review, correct, or delete their child’s personal information collected by our website. To request access to your child’s information, please contact us at support@petemergencyaeducation.com.

Security

  • Pet Emergency Education implements a variety of security measures to maintain the safety of your child’s personal information when you enter, submit, or access your personal information.

Changes to This Policy

  • Pet EmergencyEducatipm reserves the right to update this COPPA policy at any time. When we do, we will post a notification on the main page of our site. We encourage parents and guardians to frequently check this page for any changes.

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