Pet Emergency Education is committed to safeguarding the security and privacy of our online visitors and users. This Cyber Protections Policy outlines our approach to protecting the website against cyber threats and ensuring the integrity, confidentiality, and availability of our digital resources.


  • This policy applies to all individuals who access, manage, or interact with, including customers, users, course participants, employees, contractors, and visitors.

Data Security

  • Information Collection and Use
    • We collect only the information necessary to provide our services, such as names and email addresses for user access to courses and their account.
    • Contact information for newsletter subscriptions, promotions or contact information for inquiries.
    •  All personal data is processed transparently and in accordance with applicable data protection laws.

Storage and Transmission

  •  Data is stored in secure, encrypted databases with access limited to authorized personnel only.
  • Sensitive information transmitted over the internet is protected through the use of encryption, such as SSL (Secure Socket Layer) technology.

System Security

  • Access Control
    • Access to sensitive systems and data is restricted to authorized personnel, based on their role and the principle of least privilege.
    • Multi-factor authentication (MFA) is required for accessing critical systems.

Malware Protection

  • Comprehensive antivirus and anti-malware solutions are deployed across all systems to detect, prevent, and remove malicious software.

Regular Updates and Patch Management

  • Systems and software are regularly updated to ensure protection against known vulnerabilities.
  • A routine patch management process is in place to apply critical security updates in a timely manner.

Incident Response and Management

  • A formal Incident Response Plan (IRP) is established to address potential security breaches or cyber incidents.
    • The plan includes procedures for incident detection, assessment, containment, eradication, and recovery.
    • All security incidents are logged and reviewed to improve future response and prevention strategies.

User Education and Awareness

  • Regular training programs on cybersecurity best practices are provided to employees and contractors.
  • Resources and guidance on how to safely navigate and use the website are available to visitors.

Third-party Services

  • Third-party services and vendors are evaluated for compliance with our cybersecurity standards before integration.
  • Contracts with third parties include clauses that mandate adherence to data protection and security requirements.


  • This policy is regularly reviewed and updated to comply with current laws, regulations, and industry standards related to cybersecurity and data protection.

Contact Information