Educator's Policies and Guidelines

Pet Emergency Education, LLC expects that their instructors, staff and volunteers will conduct themselves in a professional manner at all times. Instructors agree to adhere to the following policies at all times while actively teaching Pet Emergency Education CPR, first aid and emergency classes.  An institution may elect to have one or more of their faculty or staff trained to teach Pet Emergency Education certification programs to their students; students receive a discounted rate in lieu of compensation to the instructor, which also alleviates any conflict of interest with the institution. 

Please review our policies:

General Policies

  • Customer service is a priority at all time. Please always be courteous, polite and professional in your attitude when representing Pet Emergency Education.
  • Instructors are fully responsible for their own actions as a Pet CPR instructor. Instructors assume all liability when they teach. 
  • All class participants, class host facilities, instructors and agents that participate in any Pet Emergency Education, LLC activity including but not limited to, training classes, promotional events and seminars, shall fully defend, indemnify and hold harmless Pet Emergency Education, LLC owners, staff and volunteers from any and all claims, demands, lawsuits, causes of action, loss, liability, injury and/or damage of any kind whatsoever including without limitation all claims for property damage, monetary loss, personal injury, equitable relief, and/or wrongful death, whether brought by an individual or other entity or imposed by a court of law or by administrative action of any federal, state or local governmental body or agency that arises out of any acts negligence omission or willful misconduct in any way on the part of Pet Emergency Education, LLC. This indemnification applies to and includes, without limitation the payment of all penalties, judgments, fines, awards, attorneys’ fees degrees and related costs or expenses and any reimbursements to Pet Emergency Education, LLC for all legal fees, expenses and costs that are incurred by it.
  • Each instructor must acquire instructor’s supplies. These supplies can be purchased from our website or instructors may use the school’s materials if they already own them and grant the instructor access to them:

    • Instructor’s kits are custom made, therefore they are non-refundable and may take up to 4-6 weeks to be shipped.
    • At a minimum, educators must have access to a Canine CPR professional Mannequin, at least 3 additional stuffed animals or mannequins and a projector/Monitor to display the powerpoint.
    • Our company will provide the educator with the following class materials:
      • Canine and Feline CPR and First Aid Manual E-Book
      • Official Class PowerPoint


  • To avoid any conflict of interest, instructors with educational institutions will not be able to be personally compensated by Pet Emergency Education for classes they teach to their students. However, students of the institution will be able to attend the class and become certified through Pet Emergency Education, LLC at a dramatically reduced cost of $29.95 (regular rate is $69.95). 
  • Instructors teaching to the public
    • Instructors that are educators may also choose to teach Pet Emergency Education, LLC certification classes to the public and/or animal community independent of their educational institution for monetary compensation. If the instructor chooses to do so, they must go to the Become an Instructor link and apply to our full instructor program. Become An Instructor

Class Guidelines

  • Instructors will register the students for the class (which can be taught throughout the semester) by e-mailing us an Excel spreadsheet with all of the student names as they are to appear on their cards and certificate, with first names in the first column and last names in the second column. 
  • Once this form is received, we will mail all of the cards and certificates to the designated contact person at the institution or contact person’s home address (typically, the instructor is the designated contact person). Additionally, we will e-mail an invoice to the institution for payment. Payment arrangements must be made prior to the students beginning the program.
  • Each instructor is required to have all students sign in on a roster in order to verify their attendance in the program.  Rosters are to be submitted to our office within 72 hours of completing the program/class.  It is preferred that rosters are scanned and emailed to us however we will accept them via standard mail (if communicated to us).
  • Instructor is responsible for distributing the cards/certificates to the students upon completion of the course.
  • If an instructor moves or changes their address (if cards/certificates are mailed directly to the instructor), or changes employment with the school, they are required to notify Pet Emergency Education immediately providing the new shipping information to us through email. Any instructor that does not update their mailing address causing materials and supplies to be send to an incorrect or old address will be responsible for the shipping costs and any loss or damage to supplies incurred.
  • Instructors will teach using the Pet Emergency Education PowerPoint and lesson plans provided through the training Instructors but encouraged to add their own “spin” on their classes and may change and/or add pictures as long as the instructor has ownership and/or legal copyright approval for any pictures displayed in the presentation. The steps to PetCPR+ animal CPR, however, must be followed without deviation.
  • Instructors are NEVER allowed to promote their own personal beliefs, agendas and/or opinions during any Pet Emergency Education, LLC class. This is a factual training program that teaches documented scientifically proven information to our class participants. At no time will we tolerate instructors that discuss controversial subject matter in a class including but not limited to Controversial information and organizations such as animal rights organizations, training equipment and training methods, personal opinions on animal breeds and breed laws and regulations, etc.
  • The program is designed to be approximately three hours of material. Instructors teaching in an educational facility may choose to break the information up between multiple class meetings.  Distribution of the material is at the discretion of the instructors, however students are not allowed to receive their certification cards and certificates until all material is completed and students have been “tested” and passed the CPR portion.
  • In order to become certified, each student must complete the entire program and demonstrate the steps to CPR on a professional mannequin start to finish accurately. At no time should a participant receive a certification card who has not completed all of the PetCPR+ program. If a student’s name is misspelled or incorrect on a card at the fault of the person submitting the registration page or payment link, a $3 reprint fee will be charged in order to receive a new card and certificate.